Cluster Team Leader – Supported Living

Location: Worcester
Salary: £14.22 per hour
Hours: 37.5 per week
Driving Requirement: Full UK driving licence and access to own vehicle essential

An Opportunity to Lead with Purpose and Make a Lasting Impact

Aspirations Care has been supporting adults with learning disabilities, autism, and mental health needs since 2004. Our mission is to empower individuals to lead full, independent, and meaningful lives. We are currently seeking a motivated and experienced Cluster Team Leader to oversee Supported Living services in Worcester.

This is a pivotal role requiring a compassionate, proactive leader with a strong background in adult social care and a commitment to delivering high-quality, person-centred support.

Role Overview

As a Cluster Team Leader, you will be responsible for leading and managing a team of support staff to ensure consistent, effective, and empathetic care across multiple Supported Living settings. This includes both administrative coordination and direct support, ensuring that the needs, rights, and aspirations of the individuals we support are always prioritised.

Key Responsibilities Include:

• Providing leadership, guidance, and ongoing supervision to frontline staff

• Coordinating rotas, planning daily operations, and ensuring staffing levels meet service requirements

• Facilitating team meetings and participating in person-centred planning and reviews

• Supporting service users in developing independence and community integration

• Ensuring compliance with safeguarding, incident reporting, and medication procedures

• Conducting audits and promoting high standards in health and safety

• Delivering hands-on care where required, modelling best practice

Candidate Profile

We are seeking an individual who is confident, organised, and capable of motivating others. You will possess excellent communication skills and demonstrate a strong understanding of the challenges and rewards associated with supporting adults with complex needs.

Essential Criteria:

• NVQ Level 3 in Health and Social Care (or working towards this qualification)

• Previous experience in a team leader, senior support, or supervisory role

• Strong working knowledge of relevant care standards and best practice

• Familiarity with safeguarding protocols, first aid, and moving & handling procedures

• Ability to work autonomously while contributing to a collaborative team environment

• Full UK driving licence and access to a personal vehicle (travel required between services)

What We Offer

Aspirations Care is committed to investing in our employees and providing an inclusive, supportive working environment. Our benefits package includes:

• Competitive hourly rate with opportunities for overtime

• CPD-accredited induction programme and ongoing professional development

• 45p per mile reimbursement for work-related travel

• 24/7 GP access through our Smart Health App (for staff and their families)

• Access to employee perks and discounts at leading retailers

• 28 days of paid leave (inclusive of bank holidays)

• Employee Assistance Programme (EAP) for staff and immediate family

• £500 Refer-a-Friend bonus scheme

• Support for career progression and apprenticeship opportunities

• Fully funded Enhanced DBS

• Two times salary life assurance

Equality, Inclusion, and Safeguarding

Aspirations Care is proud to be an equal opportunities employer. We actively welcome applications from all suitably qualified individuals regardless of gender, age, ethnicity, disability, sexual orientation, religion, or background. We are also committed to safeguarding and promoting the welfare of vulnerable adults and expect all staff to share this commitment.

Please note: applicants must have the legal right to work full-time in the UK without the need for sponsorship.

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